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Shipping Protection

Shipping Protection

Regular price €4,99
Regular price €4,99 Sale price
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Protect your order from our workshop to your doorstep. Add Special Shipping Protection and we reinforce your parcel with extra protective packaging and back it with our full damage guarantee — so your handcrafted piece arrives perfect, every time.

  • Extra-reinforced, protective packaging for safe transit
  • 100% damage guarantee — if your order arrives broken or damaged, we send a brand-new replacement free of charge

This is an add-on to an existing order and does not ship on its own. Add it to your cart alongside the item(s) you're purchasing.

✓ Made to order just for you · ✓ 100% satisfaction or we remake it free

  • American express payment method American Express
  • Apple pay payment method Apple Pay
  • Bancontact payment method Bancontact
  • Google pay payment method Google Pay
  • Maestro payment method Maestro
  • Master payment method Mastercard
  • Mbway payment method MB WAY
  • Mobilepay payment method MobilePay
  • Paypal payment method PayPal
  • Shopify pay payment method Shop Pay
  • Unionpay payment method Union Pay
  • Visa payment method Visa
  • local_shipping Free worldwide shipping
  • house Handmade in-house
  • shield 100% damage guarantee
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Excellent service , fast delivery 👍🏻

Excellent service. The medal holder was beautiful and exactly as described on the website. Highly recommended!

From order to wall

Handcrafted and on your wall in about a week.

01

You design it

Add the name and race. Preview before you buy.

02

We handcraft it

Laser-cut & powder-coated in our Sofia workshop, 1–2 days.

03

Checked & packed

Inspected by hand, flat-packed with hardware.

04

Delivered

Free 7–9 day delivery, or expedited 3–5 days.

Frequently Asked Questions

Production time: 1–2 business days (most items are made to order).

Standard shipping: typically 8–12 business days (tracked).

DHL Express: typically 3–5 business days (tracked).

Need it by a specific date? Message us before ordering with your event date + country, and we’ll recommend the safest shipping option.

Yes. Our metal signs are made from weather-resistant metal with a durable finish, suitable for front doors, gardens, patios, and more.

1. Message us as soon as possible with a clear photo of the damaged item and the packaging/label.

2. Please keep the item and packaging (it may be needed for the shipping claim).

3. Depending on your deadline, we can offer the best solution available: replacement, partial refund, or full refund.

If your event is very soon, a replacement may not arrive in time — we’ll always tell you the realistic options so you can choose what works best.

A custom order includes any personalized item (place cards, signs, logos, etc.). Because items are made to order, personalized/custom items can’t be returned or exchanged (unless they arrive damaged or incorrect).

Each product’s size is listed in the description and/or shown in a photo diagram.

For custom sizes, please include the measurement unit (inches or centimeters) to avoid mistakes.

Yes - as long as the order hasn’t entered production.

Once production starts, changes may not be possible.

Please note: your order may be on hold until all details are confirmed.

We begin production quickly, so we don’t always send proofs. If you need proof, please message us before ordering.